And on a lighter note...

15 February 2010

 On a lighter note....We always ask why our customers have come to PDQ (recommendation, advertising, Facebook etc). We usually receive a range of responses and these help us improve our service. However, the odd one catches us off guard as happened to me this afternoon. Chris Wood: "So Mr. (L), what prompted you to ask PDQ to value your home? Mr. (L) Well, to be honest we had X agent out and my wife thought he was a bit of a 'expletive' so we thought we'd get you out!" I am still not sure whether to be pleased or not